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ZH “Select the send golden” – this proverb is extremely true in the logistics industry. Delivery shipments worth billions for a partner strangers is a decided risk. Between the “matrix” thousands of companies Forwarder on the market, how to identify where is a the freight forwarding company reputation? Below is the criteria to help you sift reliable partner.
1. Record capacity and senior activities
A the freight forwarding company reputation often, senior activities long years on the market. Duration is the best measure for the stability and ability to handle crisis. Check business License, tax code and office work their practice to avoid the company “ghost”.
2. Dealer network global (Global Network)
Logistics industry is globally connected. A reputable company can not work alone. They must be a member of the association of international forwarders as big as WCA, FIATA, IATA or PPL Network. The agent (Agent) strong in foreign ensure your cargo is handled smoothly at the port of departure and port of destination, including when the problem arises in the host country.
3. The transparency of tariffs
A the freight forwarding company reputation won't salute extremely cheap prices to “the guest” and then collect more dozens charge absurd. Their quotes are always clear, in detail each item (sea Freight charges, Local charges, free trucking...) and notes get the account has not included (VAT, NK...).
4. Ability to advice, and customer service
Please observe the way the sales staff to advise you. They just take care quotes, or they ask questions to find the optimal solution for you? A good partner will advise you on HS Code on the CO, form E/D to reduce the tax or alerts about the status of jammed ports. The fast response (Response time) as well as a sign of professionalism.
Epilogue:
Don't choose a partner only because of the cheapest price. Select the freight forwarding company reputation bring you the most secure. A logistics partner, good will be extended arm invaluable help of your goods reach out to the world safety and effectiveness.
